Individual promotion codes in Shopware
Reserve a benefit for the customer it is assigned to. FroggShop generates individual codes from shared promotions and checks the recipient when a code is used.
Define when codes are assigned
Assignment occasions include birthdays, registration anniversaries and abandoned-basket follow-ups linked to an identified customer. Each case uses a promotion and validity settings.
Check the code in the basket
The code is linked to an account. The basket rejects its use by another customer, before its validity period, or after expiry or redemption.
The promotion’s rules still apply: being the intended recipient is not enough if the basket does not meet the discount conditions.
Organise generation and communication
Scheduled tasks generate eligible codes and remove expired ones. For a follow-up, an active basket code or an order placed since abandonment can prevent a new code from being generated.
Customer data, discount conditions and scheduled tasks must be configured. The delivery channel and marketing contact rules must be validated separately; generating a code alone does not prove that it was received.
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